Frequently asked questions

You must be at least 13 years old. Your date of birth is used to apply age protections and is never shown on your profile.

Yes, when it is enabled you will see a "Continue with Google" button on the log in and sign up pages. New Google users still choose a username and confirm their date of birth.

Check your spam folder, then use "Resend link" on the verification page. You can request one new link per minute.

Open Settings and choose the account section. You can export your data and delete your account from there.

Minors and adults cannot send each other private messages. Blocking always wins: a blocked person cannot message you. You can also mute people and conversations.

Use the report option on posts, comments, listings and profiles. Reports go to a moderation queue and staff actions are logged.

No. Following never unlocks messaging.

Only verified adults with a verified email address. Digital goods also need staff approval before they go live.

No. Gtrade lets members list items and talk to each other. It does not process payments, hold funds or ship goods, and it is not a party to any deal. Be careful and report anything suspicious.

Stolen or hacked accounts, cheats, malware and counterfeit goods are prohibited. Listings can be reviewed and removed.

Nobody. It is never shown publicly.

It is stored privately, seen only by authorized staff, and deleted once the decision is recorded. See the Privacy Policy for details.